{"application_form_url":null,"application_portal_url":null,"board_contact_url":null,"board_email":"ma@prometric.com","board_fax":null,"board_mailing_address":null,"board_name":"Massachusetts DPH","board_parent_org":null,"board_phone":"800-811-2758","board_physical_address":null,"board_source_url":null,"board_url":null,"canonical_url":null,"ce_requirements_url":null,"common_delays":[{"description":"Failing to complete all demographic fields in the TMU portal can lead to being marked as a 'no-show' for exams, resulting in forfeited fees.","title":"Incomplete TMU Profile"},{"description":"It can take up to three weeks after passing exams for the official Registry to reflect your 'Current' status. Employers cannot hire you until this update is visible.","title":"Registry Update Lag"},{"description":"Delays often occur when waiting for the applicant's original state registry to return the verified reciprocity form.","title":"Reciprocity Verification Time"}],"compact_member":null,"compact_name":null,"compact_privilege_fee":null,"created_at":"2026-04-11T20:11:11.262832+00:00","credential_type":null,"description":null,"endorsement_application_url":null,"endorsement_fees":null,"endorsement_steps":[{"description":"Ensure your CNA certification in your current state is active and in good standing with no findings of abuse or neglect.","title":"Verify Out-of-State Certification","url":null,"url_label":null},{"description":"Download and complete the Massachusetts CNA Reciprocity Form 9110.","title":"Complete Reciprocity Application","url":null,"url_label":null},{"description":"Send the form to your current state's registry for verification. Some states (e.g., CA, CO, FL) may have specific electronic verification processes.","title":"Submit for State Verification","url":null,"url_label":null},{"description":"Once verified by your current state, mail the original completed application to the D&S Headmaster Massachusetts office as instructed on the form.","title":"Mail Completed Application","url":null,"url_label":null}],"exam_registration_url":null,"faqs":[{"answer":"Renewals must be completed every two years through the Health Profession Licensing System. You must have worked at least 8 hours for pay as a nurse aide in the past 24 months.","question":"How do I renew my Massachusetts CNA certification?"},{"answer":"The Knowledge Exam is $30 (Audio is $40) and the Skills Exam is $70, totaling $100 for a standard initial attempt.","question":"What are the fees for the CNA exam?"},{"answer":"No. You must be listed as 'Current' on the Massachusetts Nurse Aide Registry before you can legally work as a CNA in a licensed facility.","question":"Can I work while waiting for my test results?"},{"answer":"If you have not worked the required 8 hours, you must retake both the knowledge and skills exams to reinstate your certification.","question":"What happens if my certification expires?"}],"fee_payment_url":null,"fingerprint_delay_weeks":null,"fingerprint_fee":null,"fingerprint_method_in_state":null,"fingerprint_method_out_of_state":null,"fingerprint_required":true,"fingerprint_url":null,"fingerprint_vendor":null,"fingerprint_vendor_url":null,"initial_fee_amount":0.0,"initial_fee_breakdown":null,"last_updated":null,"last_verified":null,"license_duration":null,"licensing_pathway":null,"payload_url":null,"processing_time":"1 to 2 Weeks","profession":"Certified Nursing Assistant","provisional_info":null,"reciprocity_info":null,"renewal_cycle":"Every 2 years","renewal_fee_amount":null,"renewal_portal_url":"https://healthprofessionlicensing.mass.gov/","required_documents":[{"description":"A certificate or record from a DPH-approved training program.","name":"Proof of Training Completion","url":null,"url_label":null},{"description":"A valid, unexpired ID such as a driver's license or passport required for exam entry.","name":"Government-Issued Photo ID","url":null,"url_label":null},{"description":"Original Social Security card required for identification at the testing center.","name":"Social Security Card","url":null,"url_label":null},{"description":"The standard application form for the Nurse Aide Competency Evaluation.","name":"Form 1101MA","url":null,"url_label":null}],"slug":"massachusetts-cna","state_name":"Massachusetts","state_slug":"massachusetts","statutes_url":null,"steps":[{"description":"Enroll in and complete a Nurse Aide Training and Competency Evaluation Program (NATCEP) approved by the Massachusetts Department of Public Health (DPH). Programs must be at least 75 hours.","title":"Complete a State-Approved Training Program","url":"https://checkahealthlicense.mass.gov/","url_label":"Search for Approved Training Providers"},{"description":"Register for an account on the D&S Diversified Technologies (Headmaster) TestMaster Universe (TMU) portal. Your training provider will typically upload your training completion record to this system.","title":"Create a TMU Account","url":"https://ma.tmuniverse.com","url_label":"Create TMU Account"},{"description":"Log into the TMU portal to pay the required fees ($30 for Knowledge, $70 for Skills) and select a testing date and location.","title":"Schedule and Pay for Exams","url":"https://ma.tmuniverse.com","url_label":"Schedule Exam"},{"description":"Successfully pass both the Knowledge (written or audio) and the Clinical Skills examinations. You have up to four attempts for the knowledge test and three for the skills test.","title":"Pass the Competency Evaluation","url":null,"url_label":null},{"description":"Once you pass both exams, your name will be automatically added to the Massachusetts Nurse Aide Registry. This typically takes about three weeks.","title":"Verify Registry Placement","url":"https://checkahealthlicense.mass.gov/","url_label":"Check Registry Status"}],"temp_license_available":false,"temp_license_duration":null,"temp_license_fee":null,"temp_license_processing_time":null,"updated_at":"2026-05-03T10:04:22.680715+00:00","verify_license_url":"https://checkahealthlicense.mass.gov/"}